How can I set a deposit limit on my account?
You can set deposit limits by visiting the responsible gaming section in your account settings or contacting customer support.
What should I do if I think I have a gambling problem?
If you suspect you have a gambling problem, take a self-assessment test and seek help from professional organizations like Gamblers Anonymous.
Can I take a break from gambling on RAYA24?
Yes, you can opt for a self-exclusion period by requesting a temporary or permanent account suspension.
How does RAYA24 prevent underage gambling?
We require identity verification for all players and encourage parents to use parental controls to restrict access to gambling sites.
What responsible gaming tools are available on RAYA24?
We offer deposit limits, wagering limits, session time limits, reality checks, self-exclusion, and account closure options.
Can I reverse a self-exclusion request?
No, once a self-exclusion request is activated, it cannot be reversed until the set period expires.
Are there any organizations that can help with gambling addiction?
Yes, organizations like Gamblers Anonymous, BeGambleAware, and the Responsible Gambling Council provide support for gambling addiction.
How do I check my gambling history?
You can view your transaction and betting history in the “My Account” section on RAYA24.
What happens if I exceed my set gambling limits?
Our system will prevent you from depositing or wagering beyond the limits you have set.
How can I contact customer support for responsible gaming inquiries?
You can reach our 24/7 customer support team via live chat, email, or WhatsApp for assistance.