8.1 Data Collection
We collect and process player data to:
- Verify identity and comply with regulations
- Provide personalized gaming experiences
- Enhance security measures
8.2 Data Security
All player data is stored securely using encryption technologies and is never shared with third parties without consent, except as required by law.
9. Limitation of Liability
9.1 No Guarantee of Uninterrupted Service
While RAYA24 strives to provide an uninterrupted gaming experience, we are not liable for technical failures, connectivity issues, or server downtimes.
9.2 Losses and Winnings
- Players are responsible for their gambling activities and financial losses.
- RAYA24 is not responsible for losses due to poor internet connectivity, misused accounts, or unauthorized access.
10. Amendments to Terms
10.1 Right to Modify Terms
RAYA24 reserves the right to amend these Terms and Conditions at any time. Any updates will be communicated via the website or email.
10.2 Continued Usage
Continued use of the platform after modifications to the terms indicates player acceptance of the updated policies.
11. Dispute Resolution
11.1 Internal Resolution
Players with complaints should contact our customer support team for resolution.
11.2 External Arbitration
If a dispute cannot be resolved internally, it may be escalated to an independent regulatory body.
12. Contact Information
For any inquiries, support, or clarification on these Terms and Conditions, players can contact us via:
- Live Chat (Available 24/7)
- Email: support@RAYA24
- WhatsApp Support
Frequently Asked Questions (FAQs)
Can I have multiple accounts on RAYA24?
No, each player is allowed only one account. Multiple accounts will result in termination.
What happens if I break the Terms and Conditions?
Violating the terms may result in warnings, suspension, or permanent account closure.
How do I withdraw my winnings?
Submit a withdrawal request from your account dashboard, ensuring that you meet all wagering requirements.
Is my personal data safe with RAYA24?
Yes, we use advanced security measures to protect all user data and transactions.
Can I self-exclude from gambling on RAYA24?
Yes, you can request self-exclusion through your account settings or by contacting customer support.
What is the minimum deposit amount?
The minimum deposit amount varies depending on the payment method. Check our banking section for details.
How long do withdrawals take to process?
Withdrawals are typically processed within 24-48 hours, but some methods may take longer.
Can I change my registered email or phone number?
Yes, contact customer support to update your registered details.
Are there any hidden fees for transactions?
No, RAYA24 does not charge hidden fees for deposits or withdrawals.
What should I do if I experience technical issues?
Reach out to our 24/7 customer support team for assistance.